Be adaptable
We operate in a dynamic market that is very competitive. Our pack members are agile achievers ready to jump between the details and the strategic bigger picture.
Take care of the pack
Looking out for each other is just the right thing to do. We work as one united pack, and we do what we say we will do. Though we depend on each other, we are also accountable for our own actions.
Be the advocate
As pet lovers, we hear our customers’ voices and respond with empathy and viable solutions. Our top priority is pet wellness and thriving pet parents.
Everyone has value
Every member of our team has a vital role to play. We listen to each other and foster a culture rich in communication. We take immediate steps to resolve conflict and to focus on a solution so that we can get the tails wagging again.
Chew through concrete
We are committed to the company’s mission to support our pets and pet parents and we pursue our goals with grit and determination. We are committed to whole-heartedly push through challenges with passion and resilience to collectively achieve greater good.
Balance fun and work
As hard workers, let’s remember to have fun along the journey and don’t forget to celebrate the wins. Fur breaks are encouraged to keep your creativity flowing. Step away from your desk from time-to-time and snuggle up to your cat or play catch with your dog.